Refund policy

TABLET WORKS accepts eligible returns within 14 days after you receive your item.

To be eligible for a return, the item must be:

  • In the same condition in which it was received

  • Unused, unopened, and in its original packaging

  • Accompanied by a receipt or proof of purchase

Returns must be brought to:

TABLET WORKS
225 Liberty Street
New York, NY 10281

For questions about a return, please contact us at info@tabletworks.com.

How to Start a Return

To request a return, please contact us at info@tabletworks.com with your order number, item details, and reason for the return.

If your return is accepted, we will provide instructions for bringing the item to TABLET WORKS. Items brought in without prior approval may not be accepted for return.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If an item is defective, damaged, or if you received the wrong item, contact us immediately at info@tabletworks.com so we can evaluate the issue and make it right.

Please include your order number and, when applicable, photos of the item and packaging.

Non-Returnable Items

For safety, regulatory, and hygiene reasons, certain items cannot be returned.

Non-returnable items include:

  • Prescription medications

  • Over-the-counter medications

  • Opened or used skincare, personal care, beauty, or wellness products

  • Supplements, vitamins, nutrition products, or ingestible products

  • Perishable goods

  • Special orders or custom-ordered items

  • Personal hygiene items

  • Items with broken seals, removed tags, or damaged packaging

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you have questions about whether a specific item is eligible for return, please contact us before bringing it in.

Exchanges

The fastest way to obtain a replacement item is to return the eligible item first. Once the return is accepted, you may make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@tabletworks.com.

Final Sale Items

Sale items, gift cards, prescription medications, opened products, and other non-returnable items listed above are final sale.